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Privacy Policy

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Dudka.Agency (“we”, “us”, or “our”) are committed to protecting your information. This Privacy Policy (“Policy”) informs you how we collect, use, secure and share your personal information that we collect when you visit our Websites, use our Services, visit our branded social media pages, receive communication from us, register or attend our events or webinars, or ask questions about our products. We always indicate the date the last changes were published, and we offer access to the last version of our Policy for your review. This Policy may be updated from time to time. We will notify you of any material changes by posting the updated Policy on the Websites. We recommend consulting this Policy regularly for any changes. We may provide “just-in-time” disclosures or additional information about our data collection, use, and sharing practices of specific services. These notices may supplement or clarify Dudka.Agency privacy practices or may provide you with additional choices about how Dudka.Agency processes your personal information.

We will not rent, sell, or share your Personal Information except in accordance with this Policy. If you do not feel comfortable with any part of this Policy, you should cease using our Websites and Services.


  • Policy Scope
  • Personal Information You Provide
  • Personal Information Automatically Collected
  • Personal Information We Collect from Other Sources
  • Why We Process Your Personal Information
  • Legal Basis for Processing Your Personal Information

Policy Scope

Dudka.Agency is committed to protecting the privacy of individuals who interact with us. This Policy applies to the personal information we collect and use for our own purposes (i.e., as a “data controller”). We provide this Policy to explain the ways in which we collect, use, and share personal information about individuals who:

  • visit or interact with our Websites: www.dudka.agency;
  • subscribe to any of our plans located on any of the Websites (our “Services”);
  • attend or register to attend events which we organize or co-organize (“Attendees”).

“Services” shall refer to any of our plans located on any of the Websites Dudka.Agency. The term “Subscriber” refers to an individual or legal entity that has agreed to an applicable agreement between you and any member of Dudka.Agency relating to access and use of our Services, including an individual representing the Subscribing company. The term “Account” refers to a Dudka.Agency account or instance created by or on behalf of a Subscriber within the Services. In providing our Services, we may process certain personal information on behalf of our Subscribers as a “data processor”. In such cases, Subscribers to our Services act as data controllers. Such Subscribers are solely responsible for establishing privacy policies for and ensuring compliance with all applicable laws and regulations, agreements or other obligations, relating to the processing of personal information of individuals who use the Subscriber’s instance of our Services. If you are an individual who uses a Subscriber’s instance of our Services, then except as otherwise noted in this Privacy Policy, the processing of your personal information will be subject to the Subscriber’s privacy practices, and you should contact that Subscriber for assistance with any requests or questions relating to the processing of your personal information.

Personal Information You Provide

In this Policy, “personal information” means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, including by reference to an identification number or to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity.

If you are a Subscriber, we must process certain personal information about you such as name, date of birth, place of birth, taxpayer identification number, address, phone number, email address, and, if applicable, credit card information to provide our Services (collectively “Account Information”), and name or alias for each of your Users. We may request documents to verify this information, such as a copy of your government-issued identification or photo, and we may authenticate it against third-party databases or request a credit report. By voluntarily providing us with this information, you represent that you are the owner of such personal information or are otherwise authorized to provide it to us, specifically, if you as a Subscriber provide us information related to the User, you represent that the User has not objected to such processing.

User Information. We collect certain information automatically from Users through cookies and other tracking technologies when they use a Subscriber’s Account, subject to the applicable law’s consent requirements. We use this information to improve our services. In relation to all the information that Users voluntarily provide when working in a Subscriber’s Account, the Subscriber is the data controller, and we are a data processor.

Personal Information Automatically Collected

Cookies and Other Tracking Technologies. We and our authorized sub-processors use cookies and other information-gathering technologies for a variety of purposes. These technologies may provide us with your personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites. We utilize persistent Cookies to save your registration ID and login password for future logins to the Websites and to track your compliance with our marketplace policies. We also utilize session ID Cookies to enable certain features of the Websites, to better understand how you interact with the Websites and to monitor aggregate usage by Users and web traffic routing on the Websites. Unlike persistent Cookies, session Cookies are deleted from your computer when you log off from the Websites and then close your browser. You can instruct your browser, by changing its options, to stop accepting Cookies or to prompt you before accepting a Cookie from the Websites. If you do not accept Cookies, however, you may not be able to use all portions of the Websites.

Logs. As is true with most websites and services delivered over the internet, we gather certain information and store it in log files when you interact with our Websites and Services. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. Occasionally, we connect personal information to other information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Websites' functionality and user experience and to detect suspicious activity. These third-party service providers have their own privacy policies addressing how they use such information.

Session Replay Scripts. On our Services we may also use session replay scripts provided by third-party analytics service providers to better understand our users’ needs and to optimize our Services and user experience. These website analytics tools provide us heatmaps, session recordings of your activities on the Services, form analytics, feedback campaigns, and similar features and functionalities, including to assist in website debugging and customer service matters. Our session replay script providers may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, and other metadata such as IP address or device type.

Do Not Track. Some Internet browsers, like Internet Explorer, Firefox, and Safari, include the ability to transmit “Do Not Track” or “DNT” signals. Since Dudka.Agency does not track Users over time and across third-party websites to provide targeted advertising, we therefore do not respond to DNT signals. Third parties cannot collect any other personally identifiable information from Dudka.Agency unless you provide it to them directly.

We Do Not Collect Protected Health Information. Dudka.Agency is not a HIPAA Business Associate and, therefore, is not HIPAA-compliant and should not be used to store any protected health information (“PHI”). You agree that uploading or storing any documents containing PHI would be a violation of our Terms of Use.

We Do Not Request Unsolicited Personal Information. To safeguard against the identity theft practice known as ”phishing”, we do not, and will not, at any time, request your credit card information, account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. We advise you to promptly report any email or telephone communication purporting to be from us in which such information is attempting to be collected.

Personal Information We Collect from Other Sources

Social Media Widgets. Our Websites may include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This” button or interactive mini-programs that run on our Websites. These features may collect your IP address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy policy of the companies that provide them.

Information From Third-Party Services. We may also obtain personal information from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media or authentication service is in accordance with the authorization procedures determined by that service. By electing to use a third-party authentication service, you authorize us to process the personal information that the third-party service makes available to us, and to use and disclose it in accordance with this Policy. The disclosure of your personal information is subject to the third party’s privacy policy. You should check your privacy settings on these third-party services to understand the personal information sent to us through these services.

Why We Process Your Personal Information

We process your personal information to:

  • provide, operate, maintain and improve the Websites and Services;
  • enable you to access and use the Services;
  • process and complete transactions, and send you related information, including invoices;
  • send transactional messages, including responses to your comments, questions, and requests;
  • provide customer service and support;
  • send you technical notices, updates, security alerts, and support and administrative messages;
  • send promotional communications, such as providing you with information about products and services, features, surveys, newsletters, offers, and events;
  • provide other news or information about our partners and us;
  • monitor and analyse trends, usage, and activities in connection with the Websites and Services
  • and for marketing or advertising purposes;
  • investigate and prevent unauthorized access to the Services, and other illegal activities;
  • personalize the Websites and Services;
  • comply with our legal obligations, including our obligations related to personal data protection.

Legal Basis for Processing Personal Information

For individuals who are located in the European Economic Area, the United Kingdom or Switzerland, Japan or Brazil, at the time their personal information is collected, our legal basis for processing your information under the applicable laws will depend on the personal information at issue, the specific context in the which the personal information is collected and the purposes for which it is used. We generally only process your personal information where we are legally required to, where processing is necessary to perform any contracts we entered with you (or to take steps at your request prior to entering into a contract with you), where processing is in our legitimate interests to operate our business and not overridden by your data protection of interests or fundamental rights and freedoms, or where we have obtained your consent to do so. In some rare instances, we may need to process your personal information to protect your vital interests or those of another person.

We process your information for the purposes described in this Policy, based on the following legal grounds:

When we are pursuing legitimate interests. We process your personal information for our legitimate interests and those of third parties. This means that we process your information for things like: providing, operating; maintaining, and improving our Services; enabling you to access and use the Services; promoting the Services; sending promotional communications, including through the use of tools or services that may provide us with personal contact information for potential job applicants or business contact information for prospective customers; monitoring and analysing trends, usage, and activities in connection with the Websites and Services (subject to applicable law); investigating and preventing fraudulent transactions, unauthorized access to the Services, and other illegal activities; personalizing the Websites and Services.

When we are providing a service pursuant to a contract. We process your personal information to provide you with our Services pursuant to the Service Agreement or other contract between you and us. This means that we process your personal information to: enable you to access and use the Services; process transactions, and send you related information; provide customer service and support.

When we are complying with legal obligations. We process your personal information when we have a legal obligation to do so, for example, if we are responding to legal process or an enforceable governmental request.

With your consent. In certain situations, we may request your consent to process your personal information for specific purposes, and you have the right to withdraw your consent at any time.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at hello@dudka.agency.